Terms of service

AURZUM — TERMS OF USE

These Terms govern access to and use of https://aurzum-terminal.com, AURZUM Terminal, the store, download pages, accounts, subscriptions, content, analytical features, and related services (collectively, the “Services”). By visiting, creating an account, downloading, subscribing, or using the Services, you agree to these Terms, the AURZUM Privacy Policy, and the AURZUM Disclosures. If you do not agree, do not use the Services. The specific terms shown at checkout form part of the transaction. For price, interval, taxes, and charge date, the terms clearly presented before purchase confirmation control, without limiting non-waivable rights.

1. Eligibility
Paid Services are intended only for people aged 18 or older. By creating an account or subscribing, you confirm that you meet this age requirement, that the information you provide is accurate, and that you may accept these Terms. Do not use the Services where prohibited by applicable law. We do not intentionally collect information from minors to enable them to subscribe. If you believe a minor has created an account, contact desk@aurzum-terminal.com.

2. Product description and scope
AURZUM Terminal is software for general market information, visualization, calculations, and analysis of assets and markets. Features may include indicators, numerical estimates, scenarios, calculated percentages, comparisons, news, and simulation tools. Investment Hub analyzes the asset selected by the user and presents numerical results; it is not described as individualized analysis based on the user’s personal financial profile. Simulator Hub may present assets and hypothetical capital allocations, allow manual adjustments through controls, and display scenarios. Features and availability may vary by release, tier, region, data source, or maintenance.

The Terminal does not submit orders to markets, execute trades, hold money, or connect to brokerage accounts. A list of assets or a hypothetical allocation in a simulation is not a transaction and does not guarantee that an asset can be purchased, sold, or traded through an external platform.

3. Account, authentication, and security
Depending on availability, an account may be created with email and password or through Google sign-in. Authentication uses the configured technical provider; AURZUM does not display or receive your password in readable form if the authentication system is correctly implemented. Protect your credentials, do not share your account, and promptly notify desk@aurzum-terminal.com if you detect unauthorized access, loss of control, or a security issue.

For security, licensing, and account-sharing prevention, the Terminal may associate an account with a device identifier (HWID). HWID changes are currently limited to once per month under the available feature. An HWID is not an absolute guarantee that a device or person will be identified without error. Do not spoof, bypass, or use it to provide account access to many people or devices.

4. Subscription, price, renewal, and taxes
Available subscriptions include three tiers billed in U.S. dollars (USD): Tier 1: USD 149.99; Tier 2: USD 499.99; Tier 3: USD 1,749.99 per 14-day period. There is no free trial: the first charge occurs when the subscription starts. The listed prices include the taxes accounted for, and checkout clearly shows the total amount to be charged before you authorize it. If your card is denominated in MXN, EUR, or another currency, your bank or issuer may convert the USD charge and apply its exchange rate or fees; AURZUM does not control that bank conversion.

By confirming a subscription, you authorize automatic recurring charges in the amount, currency, interval, and on the dates shown at checkout. Your subscription automatically renews every 14 days until you cancel. Before confirming, review the price, frequency, first charge date, renewals, taxes, and cancellation terms. AURZUM must not charge amounts or intervals other than those expressly accepted. Monthly plans are not part of this offer until published with their own price and billing interval.

Stripe processes payments. Under the intended flow, AURZUM does not receive your full card number or CVV; Stripe and its payment-processing participants handle payment information under their own notices and terms. AURZUM may receive the minimum subscription data needed to grant and manage access, such as tier, status, dates, and Stripe identifiers. Access depends on payment confirmation received by the subscription system.

5. Cancellation and renewal notice
You may start cancellation from the tier area in the app, which directs you to the Stripe portal, or request assistance at desk@aurzum-terminal.com. The request must stop future renewals without a cancellation penalty. Cancellation is completed when the portal or system confirms that renewal has been disabled; keep the confirmation. After cancellation, the next recurring charge should not be generated, without affecting amounts already due or a transaction already being processed.

Cancellation stops renewal but normally does not automatically refund the amount for a period already started: you retain access through the end date shown in your account unless payment is reversed, a refund is issued, a security reason applies, or the law requires otherwise. The cancellation confirmation should state the effective date and last access day. AURZUM will notify you of automatic renewals with any legally required lead time and allow cancellation without penalty. Do not cancel merely by uninstalling the application, signing out, deleting the app, or blocking the charge through your bank; use the cancellation flow and contact support if it fails.

6. Tier changes and credits
When you change tiers, the checkout or confirmation screen shows the new price, credit, any immediate charge, reset date, and next renewal before you accept. The unused proportional value of your current tier is applied to the new tier; if the new tier exceeds that credit, the difference is charged. If moving to a cheaper tier leaves a credit, it is retained for a later charge and is not automatically paid out in cash. The change takes effect immediately and restarts the 14-day period from the change date. No change or charge is applied without your confirmation. Any legal right to a refund or adjustment takes precedence.

7. Refunds, errors, and disputes
AURZUM does not offer discretionary refunds for unused time after ordinary cancellation, except where applicable law grants a refund right, a duplicate or incorrect charge is confirmed, AURZUM expressly authorizes a refund, or a billing failure must be corrected. This does not limit statutory rights, mandatory warranties, consumer remedies, card-issuer claims, or the ability to report an unauthorized charge. If a refund is issued, payment is reversed, or the issuer opens a dispute, access may be suspended or ended to the extent permitted after considering payment status and applicable rights. A refund is not used to punish a legitimate complaint.

8. License, intellectual property, and restrictions
While your subscription is active and you comply with these Terms, you receive a personal, limited, non-exclusive, non-transferable, revocable license to install and use the authorized version of the Terminal for your own lawful purposes. You do not acquire ownership of the software, code, algorithms, formulas, models, brand, design, documentation, or content. All rights not expressly granted are reserved by AURZUM or its licensors.

Except with written permission or where mandatory law permits, you may not: copy, modify, translate, decompile, disassemble, reverse engineer, or attempt to extract code, weights, thresholds, or internal logic; resell, rent, sublicense, publish, redistribute, or lend the account or Terminal to others; use outputs or data to create a competing service or for unauthorized commercial redistribution; circumvent licensing, payment controls, authentication, HWID, or technical or provider limits; interfere with the Services, test vulnerabilities without authorization, introduce malware, or automate requests in a way that degrades systems; infringe intellectual property, privacy rights, provider terms, or applicable law; or falsely state that AURZUM guarantees profits or results.

9. Market data, news, and third-party services
The Terminal requests market and news data from third parties, including yfinance to access information associated with Yahoo Finance, as well as other data providers. yfinance is a library and does not itself grant usage or redistribution rights. Coverage, quotes, news, licenses, availability, accuracy, frequency, and terms of each provider may vary. Each provider retains its rights and terms. Even if an internal display-refresh target is communicated, we do not guarantee that source data updates every 3–5 seconds or is real-time. The interface may not show an update timestamp. Check any available label, source, and date before relying on a data point.

Content marked “Simulado” (“Simulated”) is sample content and does not by itself represent an actual quote or news item. Do not use sample data as market information. Data may be delayed, inaccurate, incomplete, adjusted, affected by time-zone differences, or interrupted. Third-party continuity is not guaranteed. Links, headlines, source names, API responses, or external analyses may change or become unavailable.

Portfolios, positions, and watchlists are stored locally on your device and are not connected to brokerage accounts. If you configure OpenRouter, the key and request are sent from your device directly to the external provider, not through AURZUM’s server. Outputs from an external service may be incomplete, incorrect, or automatically generated and are subject to its terms. Do not submit confidential information you do not want that provider to process.

10. Investment information, simulations, and risk
AURZUM provides software tools, figures, and general analysis; it does not provide personalized financial or investment advice, portfolio management, brokerage, custody, trade execution, or tax or legal advice. A future-value estimate, percentage, probability, quantitative rationale, scenario, suggested asset, or simulated allocation is a model or calculation output, not a promise, certainty, or instruction to buy or sell. Unless independent and sufficient statistical validation is expressly identified, displayed percentages should not be interpreted as calibrated or validated probabilities. Investment Hub analyses the selected asset and is not individualized according to income, goals, wealth, risk tolerance, or other personal circumstances.

Simulations are hypothetical and may not reflect fees, taxes, liquidity, slippage, execution, market restrictions, real-time data availability, or future behavior. Beta examples followed on a watchlist are not executed investments or realized gains and do not prove future results. Any investment can lose some or all of its capital. Evaluate data sources and freshness, independently verify outputs, and consult a properly authorized professional if you need advice tailored to you. You decide and bear responsibility for any action outside the Terminal.

11. Availability, support, changes, and suspension
We may update, maintain, limit, remove, or replace features, sources, releases, or integrations for technical, operational, security, licensing, product, or legal reasons. We will endeavor to communicate material changes where appropriate. We do not guarantee continuous operation, compatibility with every device, absolute absence of errors, third-party availability, or preservation of any specific feature. For support, write to desk@aurzum-terminal.com and describe the issue; do not send passwords, API keys, authentication codes, card numbers, or secrets.

We may temporarily suspend or restrict an account for an objectively reasonable security concern, fraud, unauthorized use, serious breach, provider request, or legal order. Where reasonable, we will notify you and allow an opportunity to address the issue. A suspension will not be used to evade mandatory refund or complaint rights.

12. Account deletion and local data
To delete your account, write to desk@aurzum-terminal.com and confirm the request from the email associated with the account. Once confirmed, future renewals will stop, you will retain paid access through the end of the current period, and the email and HWID will then be deleted from the active account. Minimal records may be retained where necessary for a legal, accounting, or tax obligation, a dispute, or a specific security incident, for the necessary period. Deleting a server account does not erase local files, portfolios, or watchlists stored on your device; delete them from your device if you wish. 

13. Warranties, liability, and non-waivable rights
To the extent permitted by law, the Services are provided as available and without a warranty that every analysis, data point, estimate, provider, or feature will be uninterrupted, accurate, complete, timely, secure, or suitable for a particular purpose. This language does not remove mandatory warranties or rights that cannot be waived.

No provision is intended to exclude liability for fraud, willful misconduct, gross negligence, personal injury, breaches, or other circumstances where exclusion is prohibited. To the maximum extent permitted by law, AURZUM is not responsible for user investment decisions, market fluctuations, third-party failures outside its control, lost opportunities, network interruptions, or damage caused by use contrary to these Terms, always subject to applicable law and causation. Nothing in these Terms reduces consumer rights or limits recourse to competent authorities.

14. Governing law, complaints, and contact
Mandatory laws applicable where the consumer resides and the laws of Mexico apply as relevant. Nothing in these Terms prevents you from contacting consumer-protection authorities or courts with legal jurisdiction. You may first write to desk@aurzum-terminal.com to seek a direct resolution, but this does not suspend legal deadlines.

AURZUM contact: desk@aurzum-terminal.com

15. Updates and severability
We may update these Terms when the product, law, or practices change. We will post the revised version and date and request renewed acceptance where legally necessary, particularly for material changes to price, billing, or rights. If a provision is invalid or unenforceable, it will be severed to the necessary extent; the remaining provisions continue without reducing mandatory rights.